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Complete Guide to Integrating Connectif into Your Mobile App (Push Notifications + Tracking)

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In this guide, you'll find all the necessary information to integrate Connectif into your App using Mobile SDK, for both Android and iOS, allowing you to track user behavior in your app and respond through mobile push notifications to their actions.

  

To integrate Connectif with your app, you'll need an expert with programming knowledge.

 

1. Why Integrate Connectif with Your Mobile App?

1.1 Benefits of Integrating Connectif into Your App

By integrating your mobile app with Connectif, you will improve the experience of your users within your eCommerce app, creating a new communication channel that can be tracked just like any other.

What you'll gain from the integration:

  • Complete tracking of your users' activity within the app, from browsing to purchases, including abandoned carts.
  • These activities integrate with other communication channels, enhancing your omnichannel strategies in Connectif.
  • You'll be able to segment users based on their app activity.

After integration, you'll also have access to a new type of content for your app users: mobile push notifications:

  • Easily design push notifications and personalize them using data collected in Connectif about your users and their activities.
  • Include personalized mobile push notifications in your strategies.
  • Create automated workflows that react to user activity within your app.

1.2 What Changes You Will See in Your Store After Integration

Once your mobile app is integrated with Connectif, you will notice several changes in your store:

 

2. How to Integrate Your App with Connectif via Mobile SDK

2.1 Requirements for Using Mobile SDK

Below are the specific requirements for each platform:

2.2 Enabling Mobile App Integration in Connectif

To integrate your mobile app with Connectif, you first need to request activation from the Connectif team.

 

Make sure you meet the requirements to use Mobile SDK before requesting activation from our team.

Go to "Store Settings > Channels > Mobile App" and click on Request Activation.

Complete Guide for Implementing Connectif in Your Mobile App (Push Notifications + Tracking) - 1-min.png

The Connectif team will review your case, and if you meet the requirements, the Mobile App channel will be activated in your account, allowing you to proceed with the integration process.

2.3 Activating App Tracking for Monitoring Your Contacts

Once the mobile channel is activated, go to "Store Settings > Channels > Mobile App" and enable app tracking for Android and/or iOS.

Complete Guide for Implementing Connectif in Your Mobile App (Push Notifications + Tracking) - 2 (1)-min.png

You can find all the steps for setting this up in the following documentation, depending on the operating system:

2.4 Configuring the Mobile App Channel to Send Push Notifications

The steps for configuring the mobile app channel to send push notifications vary by operating system:

3. Use Cases You Can Implement After Integration

Here are some ideas for strategies you can implement after enabling mobile app integration in your Connectif store:

 

 

Congratulations!
You've reached the end of the lesson.

  

Still have unresolved questions?
Remember that you can contact our specialists at Connectif. To get in touch, simply open a support ticket by clicking the blue "Help" button on your dashboard.

Keep Learning!

To make the most of your Connectif account, we recommend continuing with the following articles:

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