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Events communicate to Connectif what happens in eCommerce. The events that consume activities on the platform are those events that, when triggered and the information they generate is collected, deduct activities from the monthly total available in your account.
If you are integrating Connectif by modules, these events are already automatically registered, with some exceptions (indicated in the Properties section).
If you have a custom integration and want to learn how to create the different events, click here.
1. Properties
Not all events recorded in Connectif consume activities, and they must also be included in the integration to do so.
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The complete list of events that consume activities in your Connectif Store is as follows:
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cart-abandoned: abandoned cart.
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cart-product-added: product added to cart.
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cart-product-removed: product removed from cart.
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contact-added-to-gads-audience: contact added to a Google Ads audience.
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contact-removed-from-gads-audience: contact removed from a Google Ads audience.
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coupon-assigned: coupon assigned to contact.
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custom-event: custom event collected (type receive data and send data).
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email-bounce: email bounced.
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email-link-clicked: email link clicked.
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email-opened: email opened.
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email-spam-report: email marked as spam.
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email-unsubscribed: unsubscribed from newsletter through an email link.
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entity-created: contact created in Connectif.
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entity-entered-segment: contact entered segment.
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entity-exited-segment: contact exited segment.
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entity-identified: contact identified (identified by email).
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entity-merged: contacts merged.
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facebook-contact-sent: contact sent to a Facebook audience through an export.
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login: contact logs in to the page.
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newsletter-subscribe: newsletter subscription completed.
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product-searched: product search performed.
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product-visited: product visited.
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purchase: purchase made.
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push-notification-error: push notification sending failed.
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push-notification-link-clicked: web push notification link clicked.
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push-notification-migrate-subscription: web push notification subscription migrated to another contact.
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push-notification-opened: web push notification opened.
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push-notification-subscribed: web push notification subscription completed.
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push-notification-unsubscribed: web push notification subscription canceled.
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register: contact registers on the page.
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search: contact performs a search on the page.
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sms-bounce: SMS bounced.
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sms-sent: SMS (transactional or newsletter) sent.
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sms-sent-alert: alert SMS sent.
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web-content-opened: web content opened.
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web-form-submitted: form submitted.
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web-link-clicked: personalized link clicked.
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web-page-visited: page visited.
These events, if implemented, are the ones that consume activities in your Store. If you are making custom integrations, you will need to implement support for each of them if you want support for each of them, and then they will consume activities. For module integrations, the search event is supported by default in Shopify, WooCommerce, PrestaShop, Magento, and VTEX Legacy, while the product-searched event is not supported by default.
Instead of counting as general activities, the following events count as email activities:
- email-sent: email sent.
- email-sent-alert: alert email sent.
2. How it is used in Connectif
Check consumed and remaining activities
1. Go to "Home" to view your Dashboard.
2. In Activities since... [Activities since (start date of the monthly cycle)], check the activity consumption.
The consumption percentage represents the proportion of consumed activities out of the monthly total.
The absolute numerical values, at the bottom of the usage graph, show the total activity counter consumed in the current month compared to the available total.
The number of contracted activities is reset each monthly billing cycle.
3. Verify that the consumption forecast does not exceed the total available for the current month.
If the projection of the current daily average consumption exceeds the total contracted activities, a warning will appear with the estimated time to reach the monthly maximum consumption.
You can upgrade your plan from "Store Settings > > Billing > Subscription".
Check real-time consumed activities
1. Go to "Home" to view your Dashboard.
2. In Right now, view the events currently happening in your eCommerce.
Check consumed activities by content
1. Go to "Home" to view your Dashboard.
2. In Content Statistics, review the origin of consumption in the most common events generated by different types of content.
The graphs in this section show the events generated by the different types of content (web content, email, web push notification, and SMS), each of the graphs relates to a specific type of event.
The Content Sends graph collects sending-type events (sent).
The Content Opens graph collects opening-type events (opened).
The Content Clicks graph collects click-type events (clicked).
Congratulations!
You have reached the end of the lesson.
Do you still have unresolved questions?
Remember that our Connectif specialists are at your disposal. To contact them, you only need to open a Support ticket by clicking the blue "Help" button on your dashboard.
Keep learning!
To make the most of your Connectif account, we recommend continuing with the following articles:
- Dashboard, to delve into the different elements of the Dashboard.
- Analytics Dashboards, to access the most relevant statistics of your account, as well as different filter options to create your reports.
- View statistics and data in Connectif, to view detailed statistics of the different contents.
- Check the integration with the e-commerce, to verify that all events are being detected correctly.