Integration via API allows you to synchronize Connectif with purchase data, products, or contacts generated on any of your external platforms: web, offline points of sale, ERP, Data Mart, etc.
It is designed for eCommerce businesses that need greater control over catalog updates, contact data, or other exports, as well as to record purchases that might not be detected by web tracking.
To use the integration via API, you will need an expert with programming knowledge.
How to use the Connectif API?
All applicable API calls are available in the Connectif API documentation.
Below, the appropriate calls for each purpose are outlined.
1. Manage contacts
Periodically synchronize valuable information about your contacts generated on your website or an external platform. Request information on specific contacts or delete their profiles.
Start managing the synchronization of your contacts’ data via API now by clicking here.
2. Manage products
Streamline the collection of changes and updates to your catalog for greater control over synchronization compared to product verification and bulk synchronization.
Start managing the synchronization of your products’ data via API now by clicking here.
3. Manage purchases
Synchronize purchases and capture those that were not detected through web tracking on the platform.
Keep in mind that purchases collected via the API have no web context, so they generate a purchase event that can be reacted to by segmenting the contact or sending an email, but it is not possible to influence the buyer’s navigation through strategies that include web content.
Start managing the synchronization of purchase data in your eCommerce via API now by clicking here.
The Offline purchases mode of the Shopify module allows you to synchronize purchases with the platform via its own API without additional configuration.
4. Manage coupons
Monitor the use of your coupon sets to extract statistics or create strategies in your back office that respond to their consumption.
Start managing the use of your coupon sets via API now by clicking here.
Through API calls for coupons, workflows, and imports, you can create a strategy that detects coupon sets in use in active Workflows with few remaining units and automatically imports new coupons.
If you want to learn more about coupon types, how they work, and how to import them into Connectif manually, click here.
5. Manage exports
Manage your data exports, periodic or one-time, to external platforms for storage, analysis, or processing.
Start managing the synchronization of exported data via API now by clicking here.
6. Manage imports
Manage your data imports, periodic or one-time, into the platform from external systems.
Start managing the synchronization of imported data via API now by clicking here.
If you want to learn more about the import API, click here.
7. Manage workflows
Consult information about your workflows to obtain their list or review the details of a specific workflow via API.
Start managing workflow queries via API now by clicking here.
8. Manage store
Consult information about your store in Connectif to obtain general account or installation details via API.
Start managing your store queries via API now by clicking here.
9. Manage contact fields
Manage the contact fields of your account to consult their information, obtain the list of available fields, create new fields, or delete those you no longer need.
Start managing your contact fields via API now by clicking here.
10. Manage custom events
Register custom events in Connectif to send information about specific actions of your contacts from your website, app, or other external systems.
Start managing the sending of custom events now by clicking here.
API Limitations
API method calls are globally limited to 10 requests per second per account.
If you want to learn more about API rate limits ("rate limit"), click here.
Still have unresolved questions?
Remember that our Connectif specialists are at your disposal. To contact them, just open a ticket with Support by clicking the blue “Help” button on your dashboard.
Keep learning!
To make the most of your Connectif account, we recommend continuing with the following articles:
- Contact Import, to manually import contacts into Connectif.
- Contact and Activity Export, to manually export contacts and activities from Connectif.
- Product Import, to manually import products into Connectif.
- Workflow Import and Export, to share workflows between different accounts.